M.SRINIVASA RAO, B. K. N. P. A STUDY ON ORGANIZED RETAILING AND ITS CHALLENGES AND RETAIL CUSTOMER SERVICES. Innovative Journal of Business and Management, [S. l.], v. 2, n. 05, 2013. Disponível em: http://innovativejournal.in/index.php/ijbm/article/view/6. Acesso em: 3 may. 2024.