Agbanu, Prosper Gameli, Ogyamkpa Martin Ampomah, Peggy Dzifa Tagbotor, Peace Fiadzomor, and Israel Kofi Nyarko. “Customer Relationship Management in Practice: A Study of Multicredit Ghana Limited, a Micro Finance Institution in Ghana”. Journal of Business Management and Economics 4, no. 3 (March 31, 2016): 09–17. Accessed December 23, 2024. http://innovativejournal.in/index.php/jbme/article/view/1698.