Journal of Business Management and Economics

Gülçin Tapşın

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Aim of this study is to examine the relations of causality between foreign direct investments, export and economic growth in Turkey. The study covers data dated between 1974 and 2011. Foreign direct investment inflow values are included in the analysis and real data were used. Toda and Yamamoto’s (1995) causality testing method was applied to the data. The analysis revealed a significant relation with the trend from GDP to Foreign Direct Investments, from Foreign Direct Investments to export, from GDP to export and from export to GDP.

Mia Muhammad MustafizMunir

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Appraisal of customer satisfaction varies from one study to another. Most of studies focused on evaluating factors influencing customer satisfaction and quality of services. In this paper logistic regression is used to find out the relationship between customer satisfaction and e-banking service quality for five conventional schedules Banks in Bangladesh, such as one is owned by government, two conventional private commercial banks (one of them is Islamic), one is specialized government bank and another one is a foreign bank. There are three independent(Information Quality, Service Quality, System Quality)and one dependent (Customer Satisfaction)variables have been considered for this research.Data were collected randomly from seven divisions of Bangladesh.  A sample size of 350 customers who are using at least an e-banking service or product from aforesaid commercial banks in Bangladesh was resulted for research work. This research is only based on primary data. This data were collected from the field survey through questionnaire. Findings showed that the three independent variables are positively related with customer satisfaction. The paper recommends that the Banks should improve their information quality about e-banking services all over Bangladesh. Besides these, they need to improve customer service by practicing new techniques for customer handling. Data were analyzed using Statistical Package for Social Sciences (SPSS) version 22. Analysis was done using logistic regression to determine importance of the factors that influence customer satisfaction.  A chi-square test was used to indicate how well the logistic regression model fits the data.

Edouard Novatorov

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The article focuses on four major assumptions that underlie the alternative conceptualization of public recreation marketing. It explains (1) the redistribution system within recreation resources are allocated; (2) the organizational structure of recreation agencies; (3) the ways in which public recreation agencies interact with local governments and citizens; and (4) the code of ethics and its influence on the behavior of recreation professionals. Finally, the article attempts to integrate these assumptions into an alternative definition of public recreation marketing that is termed “administered marketing.”

Key words: administered marketing, redistribution, public recreation, leisure services.

Nguyen Xuan Tien

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This paper, entitled recommendations for improving the quality of vocational education in Mekong Delta conducted during the period from March 2014 to March 2016. This section demonstrates how the aim and objectives of the study have been achieved. Moreover, answers to the research questions are provided. The results from data analysis revealed that respondents consider the following factors as the most influential factors: (1) Facilities; (2) Lecturers; (3) Method of delivery and (4) Curriculums. All four most influential factors related to the quality of vocational education in the Mekong Delta with significance level of 5 %. This result confirmed what found in the Facilities that was the most important factor to the quality of vocational education and then the second is the Curriculums related to the quality of vocational education.

Therefore, this study has made significant original contributions to knowledge at academic and practical levels as the first explanatory empirical study. Besides, this research is an in-depth understanding of the factors influencing the quality of vocational education. This research is the best of the researcher’s knowledge, a review of the literature in the field of the quality of vocational education revealed the need for more empirical research. Therefore, this study integrates and extends the studies conducted in this area that addressed the issue of the quality of training in general and the quality of vocational education in Mekong Delta in particular. Accordingly, this study is the first study that has been studied in Mekong Delta. At the same time, the result was also scientific evidence and important for further researchers and policy makers who apply them for developing the quality of vocational education in the Mekong Delta and the quality training to meet enterprises’ demand and to meet society’ need.

Tran Kieu Nga, Tran Thi Kieu Trang

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Job satisfaction is an indicator of how well a person is doing his or her job. Human resource management is an important aspect of an organization. Success and failure of an organization depends mostly on the performance of employees. Job satisfaction is obviously an important factor for all organizations. The research results showed that there were 350 employees of VCB that interviewed and answered about 26 questions. The researcher had analyzed KMO test, the result of KMO analysis used for multiple regression analysis.

The regression analysis result showed that there were five factors, which included of factors following: Component 1 was development opportunity (X1), Component 2 was relationship (X2), Component 3 was working environment (X3), Component 4 is income and policy (X4) and Component 5 was level of interest (X5) for affecting the employee job satisfaction of VCB with 5 % significance level. In addition, the research result was processed from SPSS 20.0 software. The parameters of the model estimated by Least - Squares Method tested for the model assumption with 5% significance level. At the same time, the result was also a scientific evidence and important for researchers, and policy makers who apply them for developing Vietcombank in Can Tho City.