Communication, trust and fluent relationships: keys for managing the social complexity in construction projects. Learnings from a case study

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Montes, G. M. (2018). Communication, trust and fluent relationships: keys for managing the social complexity in construction projects. Learnings from a case study. Innovative Journal of Business and Management, 7(02). Retrieved from https://innovativejournal.in/index.php/ijbm/article/view/2106
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Abstract

Complexity in construction projects and how to address it has been the subject of many recent studies. The nature of complexity, its social dimension and the current tools for managing it have been studied using a study case. The results show that, because of the large number of people involved in construction projects, a formal risk management system is not enough to achieve success. Social complexity should also be taken into account. The possible solutions for proper management of social complexity would include trust among all the parties, fluent relationships and communication.

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