Research Articles · %812 %e, %2020 · DOI: 10.15520/ijmhs.v10i10.3136

Relationship between Perceived Organizational Support and Quality of Nurses’ Work Life at King Fahad Hospital-Saudi Arabia

Salha Malki; Ghada Hamouda; Ohood Felemban

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Background: Improving the quality of nurses’ working life is challenging for healthcare
organizations because of its effect on the staff, organizations, and customers. The
development of supportive environments will enhance the quality of nursing work life
in organizations. However, the association between perceived organizational support
and the quality of working life among nurses was limited information.
Aim: This study aims to assess the relationship between perceived organizational
support and the quality of nurses’ work life at a King Fahad Hospital Jeddah, Saudi
Arabia.
Methodology: This current study was conducted at King Fahad Hospital, Jeddah,
Saudi Arabia. A descriptive correlational design was used. A convenience sampling
technique was implemented to gather the needed data using a self-report questionnaire.
Data was collected using the Survey of Perceived Organizational Support and Brook’
Quality of Nursing Work Life Survey. In addition, a demographic questionnaire was
developed by the researcher.
Results: About 80.6% of staff nurses showed a moderate POS level, and 63.6% of staff
nurses experienced an average level of QNWL. The Pearson correlation coefficients
showed a statistically significant correlation between POS and overall QNWL (0.541).
The correlations between POS and the sub-scales of QNWL came in the range (0.367
– 0.521). Also, it found that non-Saudi nurses exhibited higher POS and QNWL levels
compared to Saudi nurses.
Conclusion and Recommendation: The study found that perceived organizational
support is positively related to QNWL, which means that the higher nurses’ perceived
organizational support will improve the nurses’ quality of working life. These findings
should be used by nursing administrations and health policymakers to develop a series
of organizational support that can improve the quality of working life among
nurses. Future research, further comparative research is needed to examine POS and
its relation to QNWL among different healthcare organizations.
Key words: Perceived Organizational Support–Quality of Nurses’ Work Life–Quality
of Nursing Work Life–Staff nurses